Last updated: February 11, 2026
At North Focus Media, we are diligently committed to protecting the privacy of our customers and clients. As a Canadian company, it is our priority to safeguard any personal information that customers provide to us or that we obtain when providing our services, and to make every reasonable effort to use this information only as customers choose.
North Focus Media follows strict guidelines set out by the Freedom of Information and Protection of Privacy Act (FIPPA), to protect personal information as required by its institutional clients.
This privacy policy covers all products and services offered by North Focus Media.
We only collect, use or disclose your personal information with your consent, which may be implied by your use of our services with knowledge of how we will use your personal information. When we obtain your personal information indirectly from our institutional clients, we rely on their lawful authority to collect and use your personal information and provide it to us so that we can provide you with services on behalf of our client.
Personal data may be collected by:
The types of personal information collected depend on the application, but can include:
All data is collected in accordance with applicable provincial and federal laws.
Data may be used for:
North Focus Media does not collect or store payment data online. In order to purchase products, or to participate in various online programs offered through the website or third-party application or software, customers will be asked to provide their name, mailing address, e-mail address and phone number. If a customer chooses to purchase products or services, they will be asked to provide a valid credit card number and expiration date along with billing and shipping address information.
In the case of paper order forms, the credit card portion of these documents are shredded upon completion of work, and the rest of the form is returned to the customer with the order.
North Focus Media will retain your personal information only as long as is necessary to fulfill the purpose for which it was collected and to meet our contractual obligations. Where personal information is no longer needed, it will be securely destroyed or permanently deleted.
Using the contact information below, you can contact North Focus Media’s Privacy Officer and notify withdrawal of consent.
North Focus Media takes every possible measure to ensure the security of data on North Focus Media servers. However, no security system is impenetrable and we cannot guarantee the security of our servers. It is possible that information supplied through the website may be intercepted during transmission. We take protection of data seriously and have never had a security breach.
North Focus Media continually maintains a strict protocol with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. We further protect personal information by restricting access to it to those employees that require access to the information in order that we may provide our products or services.
This Privacy Statement applies only to our products and services. This Privacy Statement does not extend to any websites or products or services provided by third parties. North Focus Media does not assume responsibility for the privacy practices or content of external websites. We encourage you to review all third party privacy policies prior to using third party websites or products or services.
North Focus Media protects data by performing the majority of production locally and processing data in-house. Additional security measures include:
North Focus Media routinely may work with children under the age of 16 with parental consent. Data may be collected from institutional clients. North Focus Media does not knowingly directly solicit or collect data from children under the age of 16, without proven parental consent.